Mark Pierce Personal Trainer & Online Coach (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect information you provide when enquiring about or using our personal training and online coaching services.
Information we collect
We may collect personal information including your name, email address, telephone number, social media contact details, location, fitness goals, training preferences and information you voluntarily provide when making an enquiry or applying for coaching.
We may collect this information through our website, enquiry/application forms, Meta/Facebook and Instagram lead advertisements, direct messages, email and other communications with us.
How we use your information
We may use your information to:
Our lawful basis for processing
Depending on the circumstances, we process personal information because you have given consent, because processing is necessary to take steps at your request before entering into a contract or to perform a contract with you, because we have a legitimate business interest that does not override your rights, or because we have a legal obligation.
Meta, Facebook and Instagram
If you submit information through an advertisement, lead form or messaging experience on Facebook or Instagram, your information may also be processed by Meta in accordance with Meta’s own privacy policies. Information received by us through these services will be handled in accordance with this Privacy Policy.
Sharing your information
We do not sell your personal information. We may share information with trusted service providers where necessary to operate our business and provide our services, such as coaching, website, communications, payment or customer-management platforms. We may also disclose information where required by law.
How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including meeting legal, accounting and business requirements. Information that is no longer required will be securely deleted or anonymised where appropriate.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
Your rights
Under UK data protection law, depending on the circumstances, you may have rights including access to your personal information, correction of inaccurate information, deletion, restriction or objection to certain processing, data portability and withdrawal of consent.
You also have the right to complain to the UK Information Commissioner’s Office (ICO) if you have concerns about how your personal information is handled.
Marketing
You can ask us to stop sending marketing communications at any time by contacting us or using any unsubscribe option provided.
Contact
If you have questions about this Privacy Policy or would like to exercise your data protection rights, please contact:
Mark Pierce Personal Trainer & Online Coach
Website: markpiercept.com
Email: markpierceptonline@gmail.com
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date.